Terms of service
Last updated: February 22, 2026
These Terms of Service (“Terms”) govern your access to and use of the website and online store operated by Dindoro (“we”, “us”, “our”). By accessing, browsing, or purchasing from our Services, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our Services.
Use of Our Services
You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations. We reserve the right to refuse service to anyone for any reason at any time.
Eligibility
By placing an order, you confirm that you are at least the age of majority in your jurisdiction and legally capable of entering into binding contracts.
Commercial Use
Our products are intended for personal use only unless otherwise expressly agreed in writing. We reserve the right to limit or refuse orders that reasonably appear to be placed by resellers, distributors, or dealers without authorization.
Nothing in this section limits any mandatory rights granted under applicable consumer protection laws.
Order Acceptance and Fraud Prevention
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order where reasonably necessary, including but not limited to cases involving suspected fraud, unauthorized resale, pricing errors, unusual order patterns, or violations of these Terms.
We may request additional verification information before accepting or processing an order.
If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.
Products and Availability
All products are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
Products may be supplied from different fulfillment locations depending on availability and destination.
Product images are for illustrative purposes only. Minor variations in color, packaging, or design may occur.
Pricing and Payment
All prices are displayed in the currency selected at checkout. Prices may change at any time without notice.
Payment must be made in full at the time of purchase. Payments are processed securely by authorized third-party payment providers.
We reserve the right to cancel or refuse any order in case of pricing errors, suspected fraud, or other legitimate concerns.
Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by customs authorities, carriers, incorrect address information provided by the customer, or events outside our reasonable control.
Risk of loss transfers upon confirmed delivery to the address provided at checkout, subject to applicable consumer protection laws.
Customs and Import Responsibilities
For international orders, customers are responsible for any customs duties, taxes, or import fees unless otherwise stated.
Customers are responsible for complying with local laws regarding the importation and use of purchased products.
Product Use and Safety
Customers are responsible for using products in accordance with provided instructions and applicable safety guidelines.
We are not liable for damages resulting from misuse, improper handling, unauthorized modifications, or failure to follow product instructions.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, our Services and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that product descriptions or other content are accurate, complete, or current at all times.
Nothing in this section excludes any warranty or guarantee that cannot be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Dindoro shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or Services.
Our total liability for any claim arising out of or relating to any product or purchase shall not exceed the amount paid for the product in question, except where prohibited by applicable law.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.
Chargebacks and Payment Disputes
If you initiate a chargeback or payment dispute without first contacting us to attempt to resolve the issue, we reserve the right to provide relevant order, shipment, and delivery confirmation data to the payment processor or financial institution to contest the dispute.
Fraudulent or abusive chargebacks may result in the suspension of future orders or restriction of access to our Services.
Where we determine that a chargeback was filed fraudulently or in bad faith, we reserve the right to pursue recovery of associated costs and fees to the extent permitted by applicable law.
Nothing in this section limits your statutory rights under applicable consumer protection laws.
Electronic Communications
By using our Services or communicating with us electronically, you agree that communications from us may be provided electronically, including via email or through notices posted on our website.
You agree that electronic communications satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.
Indemnification
You agree to indemnify and hold harmless Dindoro from any claims, damages, liabilities, or expenses arising from your misuse of the Services or violation of these Terms.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Dindoro or its licensors and may not be reproduced, distributed, or used without permission.
If you believe that any content infringes your intellectual property rights, you may notify us at contact@dindoro.com with sufficient detail for investigation.
Force Majeure
We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, supply chain disruptions, customs delays, transportation issues, or government actions.
Account Suspension and Termination
We reserve the right to suspend, restrict, or terminate your access to our Services at our discretion if we believe that you have violated these Terms, engaged in fraudulent activity, abused our policies, or acted in a manner that may harm our business, customers, or third parties.
Termination shall not limit any other rights or remedies available under applicable law.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and any other policies referenced herein, constitute the entire agreement between you and Dindoro regarding your use of the Services and supersede any prior agreements or understandings.
Assignment
We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, or other business transaction.
You may not assign or transfer your rights or obligations without our prior written consent.
Dispute Resolution and Governing Law
In the event of any dispute arising out of or relating to these Terms or any purchase, the parties agree to first attempt to resolve the matter amicably by contacting us at contact@dindoro.com.
Where permitted by applicable law, disputes shall be resolved in the courts of the jurisdiction where Dindoro is established.
These Terms shall be governed by the laws applicable in the jurisdiction where Dindoro is established, without regard to conflict of law principles.
Where mandatory consumer protection laws apply in the customer’s country of residence, those rights and remedies shall prevail to the extent required by law.
Changes to These Terms
We reserve the right to update these Terms at any time. The updated version will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions regarding these Terms, please contact us at: