Privacy policy
Last updated: February 22, 2026
Dindoro (“we”, “us”, “our”) operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Services, regardless of your country of residence.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
For the purposes of applicable data protection laws, Dindoro is the data controller of your personal information.
If you have any questions about this Privacy Policy or how we process your information, you may contact us at:
Email: contact@dindoro.com
Information We Collect
We may collect the following categories of personal information:
Contact Information
Name, billing address, shipping address, phone number, email address.
Order and Transaction Information
Products purchased, order details, payment confirmation, transaction history.
Payment Information
Payment details are processed securely by authorized third-party payment providers in accordance with applicable payment security standards. We do not store full credit or debit card numbers on our servers.
Account Information (if applicable)
Login credentials, preferences, saved information.
Communications
Information you provide when contacting customer support.
Technical and Device Information
IP address, browser type, device identifiers, cookies, usage data, and interaction data.
How We Collect Information
We collect information:
Directly from you when you place an order, contact us, or use our Services.
Automatically through cookies and similar technologies.
From service providers who process data on our behalf (e.g., payment processors, fulfillment providers).
From third-party platforms when you interact with our advertising or social media.
How We Use Your Information
We process personal information for the following purposes:
To process and fulfill orders.
To provide customer support.
To manage payments and prevent fraud.
To communicate with you about your orders.
To improve our Services and user experience.
To send marketing communications (where permitted by law).
To comply with legal obligations.
To enforce our Terms of Service.
Where required by applicable law (including UK GDPR, EU GDPR, and other applicable international data protection laws), we rely on one or more of the following legal bases:
Performance of a contract.
Compliance with legal obligations.
Legitimate business interests.
Your consent (where required).
Disclosure of Information
We may share personal information with:
Shopify (our ecommerce platform provider), which processes personal data on our behalf in accordance with its own privacy policy and applicable data protection laws.
Payment processors.
Shipping and fulfillment partners.
Order tracking service providers and international dropshipping partners (including third-party logistics providers and global shipping carriers). These providers may process information such as your name, shipping address, email address, and tracking number strictly for the purpose of fulfilling, shipping, and tracking your orders.
IT and hosting providers.
Marketing service providers.
Legal or regulatory authorities where required by law.
We only share information necessary for the relevant purpose.
Third parties process your information in accordance with their own privacy policies.
International Transfers
Because we operate internationally, your information may be transferred to and processed in countries outside your country of residence.
Where required by applicable data protection laws, we implement appropriate safeguards such as:
Standard Contractual Clauses.
Equivalent transfer mechanisms.
Transfers to jurisdictions deemed to provide adequate protection.
Data Retention
We retain personal information only as long as necessary to:
Fulfill orders.
Comply with legal and tax obligations.
Resolve disputes.
Enforce agreements.
Retention periods may vary depending on legal requirements in your jurisdiction.
Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
Right of access.
Right to correction.
Right to deletion.
Right to data portability.
Right to object to processing.
Right to restrict processing.
Right to withdraw consent (where applicable).
If you wish to exercise your rights, contact us at contact@dindoro.com.
We may need to verify your identity before processing your request.
Nothing in this Privacy Policy limits any mandatory rights you may have under applicable consumer or data protection laws in your jurisdiction.
You may also have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.
Marketing Communications
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link in our emails.
Contacting us directly.
Transactional communications related to your orders may still be sent.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Operate our website.
Analyze usage.
Improve performance.
Provide relevant advertising.
You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Children's Data
Our Services are not directed to children under the age of 16 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us.
Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Global Applicability
This Privacy Policy is intended to comply with applicable data protection and consumer privacy laws in the jurisdictions where we operate or sell products. Where mandatory local laws provide additional rights or protections, those rights shall apply to residents of those jurisdictions to the extent required by law.